Habit

Why important?

What 'Good' Looks Like

How It Is Measured

Email Liberated

Email has been the main business communication tool for decades, but also the cause of much frustration. 

It is easy to overlook an important message in overflowing mailboxes. The Email Liberated have learnt to reduce the volume by transitioning their internal communications to Teams Channels and Viva Engage conversations.

Work colleagues get the urgency of attention they deserve, reserving email for external interactions.

Great balance between posting messages in Teams Channels/ Viva Engage compared to sent emails.

The ratio of your messages in Channels and Viva Engage to your sent emails.

Asynchronous Collaborator

Changes in work styles and hybrid work means that many rely heavily on Teams calls, meetings and chat to stay connected. Such demands on our time can lead to feelings of overload and burnout.

Asynchronous Collaborators have learnt to balance these synchronous interactions with more time respectful asynchronous interactions in Teams channels and Viva Engage discussions where people can respond when it suits their flow of work. More flexible work patterns are therefore greatly enhanced.

Great balance between posting messages in Teams Channels/ Viva Engage and time spent in Teams Meetings.

The ratio of your messages in Channels and Viva Engage to your time spent in Teams meetings.

Chat Liberated 

Chat Liberated people aim to use a mix of communication channels to maximise their collaboration potential.

Today, one-on-one private chat dominates our interactions. Extending your interactions to Teams Channels and Viva Engage Communities can help you become more Chat Liberated as others can more easily follow your work.

Great balance between sharing messages in Teams Channels / Viva Engage and using personal chat).

The ratio of your messages in Channels and Viva Engage to your personal chat.

Community Contributor

Remote working has resulted in us working more intensely with our close colleagues.

Community Contributors make a point of taking time out from day-to-day work in Teams to be active in communities platform Viva Engage to connect with others. It’s not only a virtual water-cooler, but also an investment in your broader reputation as a skilled practitioner.

Great balance between overall Viva Engage activity (posting, replying and reacting) compared your Teams activity (calls, chats and channels messages).

The ratio of your Viva Engage activity to your Teams activity.

File Sharer

Our common habit is to work on files in  our private spaces, before releasing them to shared spaces when ready. With the growth in co-authored content versioning can become a nightmare.

File Sharers have learnt to work in the shared space. They and their co-authors make use of the excellent co-authoring toolsets now available, to maximise their shared content production.

Great balance between accessing/viewing files in Sharepoint compared to working on files in OneDrive.

The percentage of files accessed/edited in Sharepoint versus all the files you access and edit in OneDrive and SharePoint.

Camera Confident

While sometimes controversial, the weight of expert opinion is that your camera should be on in video meetings. Human connection is always stronger when you can see who you are conversing with. People who are Camera Confident are biased toward having the camera on, but may also have times when they will turn it off e.g. bandwidth issues, some webinars, but will aim to inform their colleagues why.

Has the camera on during Teams meetings/calls.

Screen Sharer

Sharing your screen to show what you are seeing and working on is an effective way of communicating with a virtual audience.

Screen Sharers are quick to share their screens or encourage their colleagues to do so when communications get bogged down in complexities. It’s also a good break from just talking heads.

Shares the screen during Teams meetings/calls.