This 2 minute video will show you how you can create a list of people and compare their activity levels. The basic steps are:
- Click on the Personal dashboard
- Click on the Settings wheel
- Under 'Comparisons' create a list
- Add the entities that you want to compare
- Click 'OK', and 'OK'. Then you will be taken back to the dashboard
- Scroll to the bottom of the page and you will see the Benchmarking report
Note: Only SWOOP Admins can do this.
Senior leaders play a critical role in employee engagement. People want to be able to connect with leaders and interact with them. They want to feel that they are being listened to, and for Senior leaders the enterprise social network provides a unique platform to do this - at scale.
But how well are they doing it? SWOOP admins are able to benchmark senior leaders and then coach them in how they can improve or hone their engagement skills. You can get a very detailed picture of the behavioural profile – the SWOOP Persona - of each person and also compare not just their level of contribution, but also the extent to which their employees engaged with them.
It all starts on the Personal dashboard. Click on the fly-out menu here, in the top right-hand corner.
If you are a SWOOP admin you’ll see the comparison area – here.
First thing you do is to give your list a name. Let’s call this one ‘Senior Leadership Team’.
Now search for the names of each of the senior leaders on the team. let's add 'Frankie', 'Shirley', 'Benjamin', 'Ruth', and 'Noah'. Just put a tick next to the name to add them to the list. When your list is complete, click ‘OK’, ensure the list is selected, and click ‘OK’ again to see how your senior leaders compare.
Just scroll down to the bottom of the page and here you’ll see a table of the people you selected.
The table will show you for each person how many posts they made, replies made and received, likes made and received, and mentions made and received. You'll also see the Curiosity Index, Mention Index, and SWOOP Persona. The total activity level – here – represents the total number of all of these numbers here. The ranking is based on looking at their own contribution level and comparing it to everyone else in the organisation. A 5 star ranking means that the person is in the top 20% most active users.
Ideally, what we want to see from Senior Leadership Teams is that everyone is a 5 star Engager, or a 5 star Catalyst.
Thanks for watching. Check out our other videos for an introduction to the SWOOP personas and how to help senior leaders improve their collaboration skills.