Notification of SWOOP Analytics Changes
When a change is made then the 'Analytics Engine Releases' section is updated. New users of SWOOP will be subscribed to this section and sent an email of the update.
Notification of changes to the SWOOP Miner
This generally apply only to customers that have on-premise miners. When a release is performed the owner of the on-premise miner will need to click the 'Update Software' link after logging into the miner. This is so that the owner can do their own change management prior to updating the miner.
The miner is always kept backwards compatible so an out-of-date miner can run with a new version of the SWOOP Analytics Engine.
When a change is made then 'Miner Releases' section is updated. New users of SWOOP will be subscribed to this section and sent an email of the update.
Notification of outage for emergency or maintenance
Notification of an outage will be sent by email to active users registered in the support system.