We've been busy over the last 2 months working nearly 150 updates. Most of these have been focused on improving performance and the quality of our products. However, we have released some key changes and additions to reports, including adding Engagement and Reach scores to our Most Engage Post report in SWOOP for Viva Engage.
The new additions to the report calculate the percentage of people within an organisation that have seen a post (reach) and then the percentage of people that reacted, replied or shared the post from those that have seen it (engagement). This will allow SWOOP users to quickly see how impactful the most engaging posts have been. It has been asked for by several of our customers and so we hope it helps in their reporting.
We've also improved the way we can connect to customers Microsoft Entra groups meaning customers can control access to SWOOP and the roles within SWOOP easily.
Here's all the major updates:
| Update | Platform | Information | Updated |
| Change of name for Influential editors to Top editors | SharePoint | We've updated the name of the report to more accurately reflect what it shows and also added the ability to list more than 10 editors | Apr-24 |
| Improving navigation within SWOOP | All | We've added a back button for when you navigate to a page in SWOOP from a list type report. For instance, in SWOOP for Viva Engage we'll give you a back option when you click on a community from the Enterprise Active Community report. Any report in SWOOP that has a link to another dashboard should give you the option to go back so you can click on another of the links. |
Apr-24 |
| Fix of Intranet dashboard being displayed when disabled in SWOOP for SharePoint | SharePoint | We've fixed a small issue when users could potentially access a disabled dashboard if they've been sent a direct links. Using these links will now result in not displaying the dashboard if the user does not have permission. | May-24 |
| Removal of Viva Engage Groups in SWOOP for Teams | Teams | We've noticed since Viva Engage uses M365 groups that it was possible to search for Viva Engage groups in SWOOP for Teams. We have corrected this so only Teams will be selectable. | May-24 |
| Content Age breakdown for your content in SWOOP for SharePoint | SharePoint | We've updated our content age report in SWOOP for SharePoint and placed it on the summary in the Content tab across the different dashboards. This report shows the breakdown of your content in terms of how long it has been since it was last modified, giving you a snapshot of how up to date your content is. |
May-24 |
| Reach and Engagement scores in Most Engaging Posts (SWOOP for Viva Engage) | Viva Engage | We're pleased to add two extra scores in our Most Engaging Posts report in SWOOP for Viva Engage. The Reach is the percentage of people that have seen the post from all the people who could have used Viva Engage in the time period. Engagement is the percentage of people replied, reacted or shared the post out of the number of people that saw the post. | May-24 |
| Controlling SWOOP Roles using Microsoft Entra | Viva Engage | We've added the ability to assign a SWOOP role to a Microsoft Entra Group which will grant the permission to any users added to the relevant Entra group. | May-24 |
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