Fix List / Things to Fix and Pages with Issues (SWOOP for SharePoint)

We have three reports in SWOOP for SharePoint that help you manage the quality of content and the way people experience it.  Which one you use depends on what you are trying to do. 

• If you are looking for specific pages that have a problem, then use 'Things to Fix' or 'Pages with Issues'. These lists of pages (or news items) that have one or more issues and order them by priority in terms of the number of visitors and visits they get.
  
  
• The Fix List report, on the other hand, lists the spelling errors or broken links and then shows which pages these errors appear on, so the focus is on the specific type of issue.

For all these reports we use 'page priority' as a way to display the issues or errors. Page Priority is calculated by multiplying the number of visitors by the number of visits for all the pages and news items on the intranet.  We then rank these using these rules:

1. Top 10% priority pages = high priority
2. Top 11-20% priority pages = medium priority
3. All remaining pages = low priority.  
   
   

The Fix List

The Fix List report shows the errors we have detected with links or spelling.  When viewing this at an intranet or site level it will list all the errors we've found along with the pages they are found on.  In this way it is possible to search for a link and check if it's broken and if so, which pages have it on.

The spelling errors tab highlights words that may have been misspelled.  You can search for a word to see if it is showing on a page. 

Things to Fix

The Things to Fix report shows a list of pages that contain quality issues: spelling errors,  broken links, ageing content, or content with a missing editor, listed by priority order.  This helps you to focus on the pages that have an error on them that can be fixed quickly.  We would recommend working from the top of the list to make sure the most visited pages are corrected first.   The total of pages with issues on this report relates to the number of pages with one or more quality issues only.  

Pages with Issues

A page is included on the list if it has an issue or the selected health type has scored 60 or lower (ie is either urgent or needs attention). When you select "All" of the issue types in the filter, a page will show if one or more health types scores under 60.

Issue are classed as:

• One or more broken links
• One or more spelling errors
• Aging content which was last modified more than 6 months ago
•  A Lix Readability score over 40
• A heading complexity score over 100
• A heading ratio of 10 paragraphs or over for each heading

Where engagement is low it can reduce the health score and so make a page appear on the Pages with Issues report.