The Community Health Index is available in the Enterprise and Groups dashboards. The report tracks the engagement levels over time, flagging levels that may require attention by the group leaders or group managers. It is not expected that everyone in the organisation is active all the time on Workplace. However, for groups to be sustainable, a minimal level of core activity is required. This report alerts group leaders if the activity levels are dropping to dangerous levels, and therefore requiring their attention.

How to use the Community Health Index

Groups are the heart of Workplace networks. It is inside groups where most of the real work happens. Groups will experience different rhythms in their activity, depending on their context. They will self-form and sometimes disappear through natural attrition. It is important however that valuable groups do not disappear through lack of care and attention.

Group managers should use this report like a thermometer. When activity levels cool, it is time to inject some new energy, perhaps by re-visiting your purpose, holding an online event, running a member survey or simply posting some compelling content for discussion.

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