What is Personal Benchmarking?

The Personal Benchmarking feature in SWOOP allows you to create a leaderboard of specific users as a powerful coaching tool to show what great collaboration looks like (and what not-so-great collaboration looks like) with real data. 

How to use Personal Benchmarking

Senior leaders play a critical role in employee engagement. People want to be able to connect with leaders and interact with them. They want to feel that they are being listened to, and for senior leaders the enterprise social network provides a unique platform to do this - at scale.

But how well are they doing it? SWOOP Analytics admins are able to benchmark senior leaders and then coach them in how they can improve or hone their engagement skills. You can get a very detailed picture of the behavioural profile of each person and compare their levels of collaboration with their peers. 

To build your own Personal Benchmarking leaderboard, you can follow the steps in the tutorial below: 

Personal Benchmarking FAQs

Q: How many people can you add to a personal benchmarking list?

A: You can maximum add 1000 people.

Q: What does the header 'Rec' mean under the Replies, Reactions, Notify/CC and Mentions columns? 

A: 'Rec' is shorthand for 'Received'. The Personal Benchmarking will show you the split between the activity types made by a user and received by the user

Q: What does Rank mean and how is is calculated? 

A: The aim of the activity ranking is to compare the user's own activity score with the activity levels all other users in the organisation using a star rating system. The rank is based on each person's percentile.

Users who are Observers do not receive a rank. All other users - who are therefore either Broadcasters, Responders, Catalysts or Engagers are the ones SWOOP is comparing.

Connect and discuss

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