What is Community Activity

The Community Activity report shows a list of your communities. By default it is sorted by the 'Total' column. 'Total' is the sum of all posts, replies, actions, mentioned and notifies which you would find for the Key Statistics report for a given community (read What are the SWOOP Key Statistics?).

Private communities will be shown with a padlock icon (for example:). To access the detailed SWOOP insights you will need to be either a member of the community, or be a SWOOP Admin.

The report only shows communities where there has been activity during the reporting period. Communities with zero activity are not displayed.

How to use the Community Activity report

The report is valuable for basic reporting. Community Managers are often asked how active their communities are and with Community Activity you can easily see that, and compare it with other communities.

It can also be valuable to compare the list of communities with your organization's intended use of Viva Engage. For example, if the objective is for Viva Engage to be about solving business problems, then communities that support that objective should rank highly. If it is all about Viva Engage being the equivalent of a water-cooler where people can bump into each other, then non-work related communities may be more important.

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