This 2 min video will show you how you can benchmark and compare communities, topics and business units. The basic steps are:
- Click on the tab for which you want to perform a comparison (e.g. Community, Business Unit or Topic)
- Click on the Settings wheel
- Under 'Comparisons' create a list
- Add the entities that you want to compare
- Click 'OK', and 'OK'. Then you will be taken back to the tab
- Scroll to the bottom of the page and you will see the Benchmarking widget
Note: If you are a SWOOP Admin, or a SWOOP Lite Admin, then you'll find a predefined comparison list called 'Individual Benchmarking'. If you choose this list, then SWOOP will show a summary table of activities made by all people that a members of the selected community (or Business Unit, or have contributed to a Topic). Read more about admin permissions.
We all love comparing ourselves to others. Wouldn’t you like to compare and benchmark one community to another, or one topics with another?
You can easily to that in SWOOP, and you can do it on each of the tabs for Business Units, Topics and Communities. Let’s try and compare a couple of communities.
We start by going to the relevant tab – in this case the Communities tab – and then click, on the Settings Wheel here in the top right.
Over here on the right, you’ll see an area called ‘Comparisons’. Start by giving your comparison list a name. Let’s call this one “Business development vs Marketing”
Once you have created the list you can now start to add communities to the list. Just search for a community name, and then put a tick against it. Keep doing this until you have all the communities you want to compare.
We’d suggest that you include at least one community you know works really well, and then use this community as your benchmark for high performance.
When your list is complete, click ‘OK’. And click ‘OK’ again to see how your communities compare.
Just scroll down to the bottom of the page and here you’ll see a table of the communities you selected. You can see the how many people are in the communities and some high level activity numbers that allows you to compare and benchmark.
Thanks for watching. Check out our other videos to learn more about SWOOP.