If you are being locked out of the miner and it says you are not a verified administrator, this is how to check if you are.
We often encounter a situation where people are an 'administrator' but not a 'verified administrator'.
If the steps below fail you will need to contact your Viva Engage administrator to have your access upgraded.
- Go to the data export function using the following URL:
If you are not a verified admin you will be redirected instead of seeing the export data page.
This is the function SWOOP needs access to and as such if you do not have access to it the miner won't work.
- The following URL will also return the data associated with the current user on the same network:
If you search the resulting text for 'verified_admin' you should see: ....."verified_admin":"true"....